Even as the economy recovers, many people continue to struggle. Bank of America has added support through our customer outreach efforts. We have doubled outreach staff, opened new customer assistance centers and hosted more community-based events.
Even as the economy recovers, many people continue to struggle. Bank of America continues to focus on helping distressed homeowners with more customer outreach efforts, developing innovative programs and increasing our collaboration with nonprofit housing counselors. And with the creation of Legacy Asset Servicing, led by Terry Laughlin, there is greater focus on helping homeowners find viable solutions.